Privacy & Cookies

Last updated: 17 April 2020

This is the Privacy Policy of 2knowlab (hereinafter referred to as “2knowlab,” “we,” “us” or “our”), a company having its address at Daalwijkdreef 47, 1103 AD Amsterdam. 2knowlab is registered with the Chamber of Commerce under number 34244554. Our Privacy Policy explains how we collect, use, share and protect information in relation to our website www.2knowlab.com (the “Service“). We collect this information when you visit our website with your computer, tablet or mobile phone (“Computer”). We process personal data in a manner that is in accordance with the General Data Protection Regulation (the “GDPR”), the GDPR-based legislation and the other current privacy legislation.

By using the Service, you understand and agree to the collection and use of information in accordance with this Privacy Policy. Our Privacy Policy applies to all visitors, users, and others who access the Service (“Users“).

What kinds of information do we collect?

Information you provide

We collect the following information you provide us with directly:

  1. Communications between you and 2knowlab (e.g., we may send you Service-related emails);

Log file information

We collect information that your browser sends whenever you visit our Service. This log file information may include information such as your computer’s Internet Protocol address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Analytics services (non-personally identifiable information only)

We use third-party analytics tools to help us measure traffic and usage trends for the Service. These tools collect information sent by your device or our Service, including the web pages you visit, add-ons, and other information that assists us in improving the Service. These tool are: Google Analytics, MailChimp (in case you sign up to our newsletter) and Calendly (in case you make an appointment via our website). The tools use ‘cookies’, which are text files placed on your device, to collect your log information and behavior information in an anonymous form. We collect and use this analytics information with analytics information from other Users so that it cannot reasonably be used to identify any particular individual User. With respect to Google Analytics, although Google Analytics plants a permanent cookie on your web browser to identify you, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits by disabling cookies.

How do we use this information?

We use all of the information we have to help us provide and support our Services. Here is how:

  1. remember information so you will not have to re-enter it during your visit or the next time you visit the Service;
  2. provide, improve, test, and monitor the effectiveness of our Service;
  3. monitor metrics such as total number of visitors, traffic, and demographic patterns;
  4. diagnose or fix technology problems;
  5. develop and test new products and features; and

How is this information shared?

We will not rent or sell your information to third parties outside 2knowlab.

Change of control

If we sell or otherwise transfer part or the whole of 2knowlab or our assets to another organization (e.g., in the course of a transaction like a merger, acquisition, bankruptcy, dissolution, liquidation), your information collected through the Service may be among the items sold or transferred. The buyer or transferee will have to honor the commitments we have made in this Privacy Policy.

Legal requests and preventing harm

We may access, preserve and share your information in response to a legal request (like a search warrant, court order or subpoena) if we have a good faith belief that the law requires us to do so. We may also access, preserve and share information when we have a good faith belief it is necessary to: detect, prevent and address fraud and other illegal activity; to protect ourselves, you and others, including as part of investigations; and to prevent death or imminent bodily harm. Information we receive about you may be accessed, processed and retained for an extended period of time when it is the subject of a legal request or obligation, governmental investigation, or investigations concerning possible violations of our terms or policies, or otherwise to prevent harm.

Safety and security

2knowlab has taken appropriate technical and organizational measures by using the latest technologies to protect your information against loss or unlawful processing. We use safeguards to help keep the information collected through the Service secure. However, 2knowlab cannot ensure the security of any information you transmit to 2knowlab or guarantee that information on the Service may not be accessed, disclosed, altered, or destroyed. We request you to do your part to help us. You are responsible for controlling access to emails between you and 2knowlab, at all times. We are not responsible for the functionality, privacy, or security measures of any other organization.

International transfer

Your information may be transferred to, and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside Netherlands and choose to provide information to us, please note that we transfer the information to The Netherlands. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Retention period

In accordance with the law, 2knowlab does not retain data any longer than is required for attaining the purposes for which they were collected.

Inspection and correction

If you wish to know which of your data 2knowlab has recorded or if you wish to amend or remove data that you cannot amend via your account, please contact 2knowlab.

Third-party applications, websites and services

We are not responsible for the practices employed by any applications, websites or services linked to or from our Service, including the information or content contained within them. Please remember that when you use a link to go from our Service to another application, website or service, our Privacy Policy does not apply to those third-party applications, websites or services. Your browsing and interaction on any third-party application, website or service, including those that have a link on our Services, are subject to that third party’s own rules and policies.

Children’s privacy

Our Service does not address anyone under the age of 13 (“Children“). We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your Children has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.

Changes to this privacy policy

We may modify or update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

How to contact us

If you have any questions about this Privacy Policy of the Service, please send an email to info@2knowlab.com.

COOKIE POLICY

This is the cookie policy of 2knowlab (“2knowlab”, “we,” “us” or “our”), a company having its address at Daalwijkdreef 47, Amsterdam. 2knowlab, registered in the Trade registry of the Chamber of Commerce with the number 34244554. This cookie policy explains how we use cookies and how we share and protect your data in relation to our website www.2knowlab.com (the “Service“). We use the cookies and collect your data in a manner which is compliable with the General Data Protection Regulation (“GDPR”), the Dutch telecommunication law and all other relevant which is in effect at this moment.

What are cookies?

Cookies are small text files placed on your computer, tablet or mobile phone when you use the Service. Cookies are not capable or harming your computer, tablet or mobile phone. Cookies are needed to be able to provide you with a smooth functioning Service. We use three types of cookies, namely functional cookies, analytical cookies and tracking cookies. However, we will only use the tracking cookies with your consent. When you do not consent to the use of tracking cookies, the Service will work less smoothly as with tracking cookies.

Functional cookies

Functional cookies are cookies that are essential for the functioning of the Service. Without these cookies, the Service is unable to function properly. This means that these cookies cannot be turned off. There is a difference between session functional cookies and permanent functional cookies. The session cookies are deleted after you have left the Service. The permanent cookies are saved to prevent you from having to perform the same action all over again. An example of the use of permanent cookies are purchases which you have saved in your cart on a shopping website. We do not share the information obtained with these cookies with third parties.

Analytical cookies

Analytical cookies are cookies which are needed for the good functioning of the Service. Thanks to analytical cookies, we know what people search for on the Service, how long it takes before a page has been loaded and what buttons are pressed by people visiting the Service. Some analytical cookies may be placed without your consent. Other analytical cookies are only placed when we have your consent to do so.

We use the following analytical cookies:

Google analytics We use Google Analytics for our analytical services. Google analytics places a permanent cookie in order to identify your browser. By doing this, your data are shared with Google. We only share data with Google that we are allowed to share with Google according to the GDPR. We use this information combined with other data from other users. Due to this, we are unable to identify you as an individual. We have not given Google permission to share your data with third parties. However, Google can be legally obliged to share your data with third parties. The information which is obtained by Google is anonymized as much as possible. The information is transported and saved on servers in the United States. Google complies with the Privacy Principles and is a member of the Privacy Shild-programm from the American Ministry of Commerce. This means that there is a appropriate level of protection for the procession of your personal data.

Social media cookies

Our page contains buttons from social media, such as Facebook and Twitter. These buttons come with a code which has been made by these networks themselves. These codes put cookies on the Service. We cannot influence this process. Please read the respective social network’s privacy policy to see how these companies treat your (personal) data and please beware that these policies are open to change. The information which is obtained by these social networks is anonymized as much as possible. Companies as LinkedIn, Twitter, Facebook and Google+ comply with the Privacy Shield Principles and are a member of the Privacy Shield-program from the American Ministry of Commerce. This means that there is an appropriate level of protection as described in the GDPR.

Right of access, right of rectification, right to object and right to data portability

If you would like to have access to your personal data, if you would like to change or delete your personal data and/or if you would like to transfer your data or have your data transferred to a third party, than please contact 2knowlab by sending an email to 2knowlab or by sending a letter to:

2knowlab 
Daalwijkdreef 47
1103 AD Amsterdam

Unforeseen cookies

We are constantly trying to keep a good overview on the cookies on our Service. However, it is possible that third parties place cookies on the Service. If that happens, you will not find these cookies in this overview. This mainly concerns embedded elements, for example cookies from an embedded YouTube video. Do you find cookies on the Service that are not listed in this overview? Than please contact us by sending an email to info@2knowlab.com.

Safety and security

2knowlab has taken appropriate technical and organizational measures by using the latest technologies to protect your information against loss or unlawful processing. We use safeguards to help keep the information collected through the Service secure and take steps (such as requesting a unique password) to verify your identity before granting you access to your account. We request you to do your part to help us. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to emails between you and 2knowlab, at all times.

When do we share the obtained information?

We do not share information that we have obtained with our functional cookies. Information which we have obtained with our analytical cookies are only shared with third parties without your consent after we have anonymized this information. Other information obtained with analytical cookies is only shared with third parties after we have received your consent. Information obtained with tracking cookies is only shared after we have received your consent.

Children

We do not knowingly collect personally identifiable information from anyone under 16 (“Children“). If you are a parent or guardian and you are aware that your Child has provided us with personal information, please contact us at info@2knowlab.com. If we become aware that we have collected personal information from Children without verification of parental consent, we will take steps to remove that information from our servers. If we have collected personal data from you when you in the period that you were a Child and if you would like to have this information removed, we will attempt to delete this data at your request. You can send this request to us by contacting us at info@2knowlab.com.

Change of control

If we sell or otherwise transfer part or the whole of 2knowlab or our assets to another organization (e.g., in the course of a transaction like a merger, acquisition, bankruptcy, dissolution, liquidation), your information collected through the Service may be among the items sold or transferred. The buyer or transferee will honor the commitments we have made in this cookie policy.

Changes to this cookie policy

2knowlab may modify or update our cookie policy from time to time. We will notify you of any changes by posting the new cookie policy on this page. You are advised to review this cookie policy periodically for any changes. Changes to this cookie policy are effective when they are posted on this page.

How to contact us

If you have any questions about this cookie policy of the Service, please contact us by sending an email to info@2knowlab.com.